Privacy Policy

Privacy Policy
This Privacy Policy discloses the privacy practices for Origin Educare Pvt. Ltd. with regard to
Your (a) use of our website , our applications or any products or services in connection with
the Application, Website/products (“Services”) or (b) any modes of registrations or usage of
products, including through SD cards, tablets or other storage/transmitting device
This Privacy Policy along with Terms of Use describes our practices regarding, including
your choices in relation to how we collect, store, use, share and secure your personal
information across our Website. It also describes your choices regarding use, access and
correction of your personal information and your rights in relation to your personal
information and how to contact us or supervisory authorities in the event you have a
By visiting this Website, you agree to be bound by the terms and conditions of this Privacy
Policy. Please read this Privacy Policy carefully. By using the Website, you indicate that you
understand, agree and consent to this Privacy Policy. If you do not agree with the terms of
this Privacy Policy, please do not use/access this Website.
We’ll review this Privacy Policy from time to time to make sure it is up-to-date. If you are just
a visitor, then please note that this Privacy Policy is subject to change at any time without
notice. To make sure you are aware of any changes, please review this Policy periodically. If
you are our registered user, we will notify you before we make changes to this Policy and
give you the opportunity to review the revised Policy before you choose to continue using
our services.
By Personal Data, we mean any information that can either itself identify you as an individual
(‘Personally Identifying Information ‘) or that can be connected to you indirectly by linking it to
Personally Identifying Information
As a visitor, you can browse our Website to find out more about our Website. You are not
required to provide us with any Personal Data as a visitor. When you visit the Site, we collect
and store certain information in order to improve security, analyse trends and administer the
Website with a view to assist us in improving customer experience. We use this information
to evaluate traffic patterns on our Website so that we can make it more useful to our visitors.
We collect your Personal Data when you register with us, when you express an interest in
obtaining information about us or our products and services, when you participate in
activities on our Website or otherwise contact us.
We will only collect your Personal Data if we have a proper reason for doing so, e.g.: to
comply with our legal and regulatory obligations; for the performance of our contract with you
or to take steps at your request before entering into a contract; for our legitimate interests or
those of a third party; or where you have given consent. A legitimate interest is when we
have a business or commercial reason to use your information, so long as this is not
overridden by your own rights and interests. In some cases, we may also have a legal
obligation to collect personal information from you or may otherwise need the personal
information to protect your vital interests or those of another person (for example, to prevent
payment fraud or confirm your identity
Our primary goal in collecting your Personal Data and other personal information is to
provide you a safe, efficient, smooth and customised experience. This allows us to provide
courses, study material, tutorials that most likely meet your needs and to customise our
Website to make your experience safer and easier. We also use your Personal Identifiable
Information together with other Personally Non-Identifiable Information to help us better
understand our users and to improve the content and functionality of our Website. The
information we learn from you helps us personalise and continually improve your experience
at our Website. We do not voluntarily make this information available to third parties, nor do
we use it for any other purpose, except as set out herein.
When you visit our Website, as part of a purchase of one of our courses or registering on our
Website, we may collect a variety of information that you will voluntarily provide to us via one
of our contact forms, via a chat or phone session (Personal Identifying Information), such as:
● Contact Information, such as name, email address, display picture, mailing address,
phone number, IP address, geographic location, or phone number
● Information to enable us to check and verify your identity, e.g. your date of birth,
mark-sheets, Passport/Aadhar /Voter ID details;
● Billing Information, such as debit card number, credit card number and billing
● Unique Identifiers, such as username or password;
● Reviews or ratings, syllabus and course preferences, account settings, (including
preferences set in the ‘ Account ‘ section of our Website); and
● Information provided to us through our service, interaction with our customer service,
participation in surveys or marketing promotions.
We collect information about you and your use of our service, your interactions with us as
well as information regarding your computer or other device used to access our service).This
information includes your activity on our Website, such as classes, study materials, courses
and search queries;
details of your interactions with customer service , such as the date , time and reason for
contacting us ,transcripts of any chat conversations, and if you call us , your phone number
and call recordings; device IDs or other unique identifiers, device and software
characteristics (such as type and configuration), connection information, statistics on page
views , referring source ( for example, referral URLs ), IP address (which may tell us your
general location), browser and standard web server log information, information collected via
the use of cookies, web beacons and other technologies.
With the help of back end applications, we aim at providing better services and better
interaction with teachers, depending on the beneficiary’s line of interest. We also may ask for
this information at other times, such as when you enter contests or other promotions
sponsored by us and/or our partners. If you use a feature that requires payment of a fee
options like NEFT or Card will appear. In case of payments via credit or debit card, we will
redirect you to registered payment gateways such as razorpay, ccavenue, payubiz and other
such registered gateways. You may store and save your payment details like card numbers
with the gateway. We do not have access to this data. All payment transactions are
processed through secure payment gateway providers. We do not store any card information
(other than the last 4 digits of your card) in our servers.
When you use one of our paid products, we track the web pages, and information that has
been accessed by you, and store it on our servers. This enables us to track items that you
have completed, and those that you need to see.
The user’s full name and his/her display picture can be publicly displayed on the Website.
Depending on what profile and what services they are seeking, ADPL can ask for more
information relating to address, billing information, certificates, Academic information etc.
ADPL can use technologies such as cookies, clear gifs, log files, and flash cookies for
several purposes, including to help understand how you interact with our site and services,
in order to provide a better experience.
We use the personal information we collect, including your Personal Data where it is
necessary to deliver the services you have requested, where it is necessary to exercise or
comply with legal rights or obligations or for normal business purposes of the kind set out in
this Policy.
We will use your personal information to provide, analyse, administer and improve our
services, to provide you with a personalised experience on our Website (especially, by
offering you services that is best suited for you), to contact you about your account and our
services, to provide you customer service, to provide you with personalised marketing and to
detect, prevent, mitigate and investigate fraudulent or illegal activities.
We further use your personal information to determine your general geographic location,
provide localised courses and classes, provide you with customised and personalised study
material, recommendations, determine your Internet service provider , and help us quickly
and efficiently respond to inquiries and requests and enforcing our terms (such as
determining free trial eligibility) and communicate with you concerning our service (for
example by email, push notifications, text messaging ,and online messaging channels), so
that we can send you details about new features and content available on the Website,
special offers, promotional announcements, surveys, and to assist you with operational
requests such as password reset requests.
We use other companies, agents or contractors (‘Service Providers’) to perform services on
our behalf or to assist us with the provision of services to you. We engage Service Providers
to provide marketing, advertising, communications, infrastructure and IT services, to
personalise and optimise our service, to analyse and enhance data (including data about
users’ interactions with our service), and to process and administer consumer surveys. In the
course of providing such services, these Service Providers may have access to your
personal or other information.
We do not authorise them to use or disclose your personal information except in connection
with providing their services.
We shall try to take all precautions to protect the personal information both online and offline.
We will try to protect your information using technical and administrative security measures
to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. We have
standard SSL certification which basically helps us create a secure connection between our
server and user to render any information or action. Some of the safeguards we use are
firewalls and data encryption, physical access controls to our data centres and information
access authorization controls. Only user passwords are encrypted in 64-bit encryption and
stored because generally users use the same password on multiple sites, to prevent any
kind of theft, piracy or unauthorised access. If you believe your account has been abused or
hacked, please contact us by sending us an email at
We do not sell, transfer or rent your personal information to third parties for their marketing
purposes without your explicit consent and we only use your information as described in the
Privacy Policy. We view protection of your privacy as a very important community principle.
We understand clearly that you and your Information is one of our most important assets.
We store and process your personal information on computers located in India that are
protected by physical as well as technological security devices. We use third parties to verify
and certify our privacy principles. If you object to your Information being transferred or used
in this way, please do not use this Website.
Under no circumstances, we rent, trade, transfer or share your personal information that we
have collected with any other company for their marketing purposes without your consent.
We reserve the right to communicate your personal information to any third party that makes
a legally-compliant request for its disclosure.
Keeping your Personal Data secure
We have appropriate security measures to prevent your Personal Data from being
accidentally lost or used or accessed unlawfully. Processing your Personal Data will be done
only in an authorised manner and subject to a duty of confidentiality. We also have
procedures–in-place to deal with any suspected data security breach. We will notify you
about any applicable regulator of a suspected data security breach where we are legally
required to do so.
Notwithstanding anything contained anywhere in this Agreement; we cannot assure absolute
security to your personal data and by entering into or by logging into our website, you
explicitly agree not to sue us for any data breach.
We transfer cookies, which are small files containing a string of character, to your IP
address, giving the browser distinct identification, in order to keep track of the user’s
preferences. Furthermore, these files also help in logging-in faster and they act as a
mechanism to determine user trends. The data thus retrieved from the user’s IP address,
enables us to enhance our offers, including but not limited to more content in areas of
greater interest to a majority of users.
Our Website uses ‘Cookies’ to identify the areas of our Website that you have visited. A
Cookie is a small piece of data stored on your computer or mobile device by your web
browser. We use Cookies to personalise the Content that you see on our Website. Most web
browsers can be set to disable the use of Cookies. However, if you disable Cookies, you
may not be able to access functionality on our Website correctly or at all. We never place
Personally Identifiable Information in Cookies.
We may pass your details to other companies in our group. We may also pass your details to
our agents and subcontractors to help us with any of our uses of your data set out in our
Privacy Policy. For example, we may use third parties to assist us with delivering services to
you, to help us to collect payments from you, to analyse data and to provide us with
marketing or customer service assistance. We may exchange information with third parties
for the purposes of fraud protection and credit risk reduction. We may transfer our databases
containing your personal information if we sell our business or part of it. Other than as set
out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties
without obtaining your prior consent unless it is necessary for the purposes set out in this
Privacy Policy or unless we are required to do so by law. The Site may contain advertising of
third parties and links to other sites or frames of other sites. Please be aware that we are not
responsible for the privacy practices or content of those third parties or other sites, nor for
any third party to whom we transfer your data in accordance with our Privacy Policy.
Our Website may contain links to other websites that are not under our direct control. These
websites may have their own policies regarding privacy. We have no control of or
responsibility for linked websites and provide these links solely for the convenience and
information of our visitors. You accessing such linked Websites shall be at your own risk.
These websites are not subject to this Privacy Policy. You should check the privacy policies,
if any, of those individual websites to see how the operators of those third-party websites will
utilise your personal information. In addition, these websites may contain a link to Websites
of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you
should check their individual privacy policies to see how the operators of such websites will
utilise your personal information.
We use third parties to help us provide services to You including the fulfilment of service,
processing of payments, monitoring site activity, conducting surveys, maintaining our
database, administering emails, and administering contents, and to provide aggregate,
comparative information on the performance of our website to us and a select group.
It is open for you to customise our usage of your personal information to communicate with
you, to send you marketing information, how we provide you with customised and relevant
advertising, and whether you want to stay signed into your account.
If you do not wish to receive marketing communications from us, you can unsubscribe from
the link in the email you would receive or change your Communication preferences or
indicate your communication preferences. You can also reach us via chat, WhatsApp, call or
email to block promotional communication to you. Keep in mind, we do not sell or rent your
personal information to third parties for their marketing purposes without your explicit
All rights, including copyright, in this Website are owned by or licensed to us. Any use of this
Website or its contents, including copying or storing it or them in whole or part, other than for
your own personal, non-commercial use is prohibited without our permission. You are
prohibited from modifying, copying, distributing, transmitting, displaying, printing, publishing,
selling, licensing, creating derivative works or using any content available on or through our
Website for commercial or public purposes. You may not modify, distribute or re-post
something on this Website for any purpose.
The Site contains copyrighted material, trademarks and other proprietary information,
including, but not limited to, text, software, photos, video, graphics, music, sound, and the
entire contents of ADPL is protected by copyright as a collective work under the applicable
copyright laws. ADPL owns a copyright in the selection, coordination, arrangement and
enhancement of such content, as well as copyright or licence to use in the content original to
it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative
works, or in any way exploit, any of the content, in whole or in part. You may download / print
/ save copyrighted material for your personal use only. Except as otherwise expressly stated
under copyright law, no copying, redistribution, retransmission, publication or commercial
exploitation of downloaded material without the express permission of ADPL is permitted. If
copying, redistribution or publication of copyrighted material is expressly permitted by ADPL,
then no changes in or deletion of author attribution, trademark legend or copyright notice
shall be made.
You acknowledge that you do not acquire any ownership rights by downloading copyrighted
material. Trademarks that are located within or on our Website or a website otherwise owned
or operated in conjunction with ADPL shall not be deemed to be in the public domain but
rather the exclusive property of ADPL, unless such site is under licence from the trademark
owner thereof in which case such licence is for the exclusive benefit and use of ADPL,
unless otherwise stated.
ADPL does not have any express burden or responsibility to provide you with indications,
markings or anything else that may aid you in determining whether the material in question is
copyrighted or trademarked. You shall be solely liable for any damage resulting from any
infringement of copyrights, trademarks, proprietary rights or any other harm resulting from
such a submission. By submitting material to any public area of the Website, you warrant
that the owner of such material has expressly granted ADPL the royalty-free, perpetual,
irrevocable, non-exclusive right and licence to use, reproduce, modify, adapt, publish,
translate and distribute such material (in whole or in part) worldwide and/or to incorporate it
in other works in any form, media or technology now known or hereafter developed for the
full term of any copyright that may exist in such material. You also permit any other end user
to access, view, store or reproduce the material for that end user’s personal use. You hereby
grant ADPL, the right to edit, copy, publish and distribute any material made available on the
Website by you.
If you come across any abuse or violation of these Terms, please report to
By submitting data to us or our agent or using the Site, you consent to our use of your data
in the manner set out in this Privacy Policy.
Licensee does not warrant that this website, its servers, or email sent by us or on our behalf
are virus free. We will not be liable for any damages of any kind arising from the use of this
website, including, but not limited to compensatory, direct, indirect, incidental, punitive,
special or consequential damages, loss of data, goodwill, business opportunity, income or
profit, loss of or damage to property and claims of third parties.
In accordance with Information Technology Act 2000 and rules made there under, the name
and contact details of the Grievance Officer are provided below:
contact us by email:
The Terms of Use Agreement is incorporated herein by reference in its entirety.
We may at any time modify the Terms of Use of our Website without any prior notification to
you. Should you wish to terminate your account due to a modification to the Terms or the
Privacy Policy, you may email us at However, if you continue to use
the service you shall be deemed to have agreed to accept and abide by the modified Terms
of this Website.
By having an ADPL account, you have explicitly given consent for us to capture images
(followed by analysis), camera/mic permissions to make video calls and record the same.
as required by law, such as to comply with a subpoena, or similar legal process;
to enforce applicable ToU (Terms of Use), including investigation of potential violations
when we believe in good faith (doctrine of uberrima fides) that the disclosure is necessary to
protect our rights, protect your safety or the safety of others, investigate fraud, address
security or technical issues or respond to a government request;
with our trusted service providers who work on our behalf and do not have an independent
use of the information we disclose to them and have agreed to and adhered to the rules set
forth in this Policy;
to protect against imminent harm to the rights, property or safety of the Application/Website
or our users or the public as required or permitted by law;
with third party service providers in order to personalise the
Application/Website/Services/products for a better user experience and to perform
behavioural analysis;
Governing Law and Jurisdiction:
In the event of any dispute arising between the parties with respect to this Agreement, the
same shall be referred to the Sole Arbitrator and the arbitration shall be in accordance with
Arbitration and Conciliation Act of 1996. The language of arbitration proceedings shall be
English. The seat and place of arbitration shall be KOTA and the decision of the Arbitrator
shall be final and binding on both parties herein.
This contract shall be subject to the exclusive jurisdiction of courts in KOTA, Rajasthan, India
and shall be governed by the Indian laws.